Shipping policy

FAQ Shipping

How Long Does It Take To Process An Order?

We aim to process and ship orders within 5 working days (Monday - Friday), with the exception of personalised and pre-order items. Orders placed after 1700hrs and over weekends and Bank holidays will be carried forward to the next working day for processing. You will receive a shipping notification once your order has been dispatched. Please allow up to 3 working days after dispatch for delivery depending on the shipping rate you have selected at checkout. We use tracked delivery services and will always upgrade your delivery option if we are able to find a better rate. 

Personalised item Shipping

Personal items are dispatched direct after five working days. Please see individual listings to further details on order times. You will be sent a notification once your order has been dispatched. 

Pre-Orders

Pre-order items are usually dispatched within 14 days. You will be notified once your order is being processed and again upon dispatch.